Best CRM for the best price
December 08, 2025

Best CRM for the best price

Gil Rocha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Express

Overall Satisfaction with Bigin by Zoho CRM

We were looking for a CRM that was easy to use, with an intuitive interface and no unnecessary features that would only complicate our team's day-to-day work. Bigin CRM offers us exactly that, and at an extremely competitive price. Our sales teams is growing and Bigin CRM has made our work much easier.

Pros

  • Easy to use
  • Easy to configure and access performance reports
  • highly customizable

Cons

  • For now it suits our needs 100%
  • Making easy to keep track of stalled opportunities
It suits exactly our sales team's needs

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

Great for products/services sales teams.

I think it would be too basic for more complex sales teams, like projects with diferent departments involved.

Bigin by Zoho CRM Feature Ratings

9.4
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
7
Customer Service & Support ()
Not Rated
3.0
Lead management
Not Rated
Email marketing
3
Not Rated
Reporting
Not Rated
7.0
Pipeline visualization
7
Customizable reports
7
8.0
Custom fields
8
9.5
Role-based user permissions
9
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
10.0
Mobile access
10

Comments

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