Bill.com is a winner!
May 02, 2021

Bill.com is a winner!

Anna Morgan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Corporate

Overall Satisfaction with Bill.com

We are using [Bill.com] in our AR department. We are still new to using it so we are testing only a few customers right now. With covid and the many delays facing the post office, Bill.com has solved the problem of slow or missing mail. Before, if an invoice was late being paid we would have to call and email the customer or resend the invoice. Often we would not reach a real person and the invoice would remain unpaid. With Bill.com, all of the invoices are in the system so there's no excuse for missing payments.
  • The bills always go to the right person. No more slow or missing mail or not knowing who to contact for a payment update.
  • The ease of creating invoices. You can create an invoice, attach needed documentation, and add notes to your customers
  • User friendly website. We are still new to using bill.com but the website is very easy to figure out and navigate
  • ACH payments built in. No more missing checks in the mail!
  • We are still new to using the software so there is always a learning curve
  • Invoice goes to correct person
  • Built-in ACH payments
  • Ability to attach documentation and notes
  • Invoices are paid faster
  • You can track payments

Do you think BILL delivers good value for the price?

Yes

Are you happy with BILL's feature set?

Yes

Did BILL live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BILL go as expected?

I wasn't involved with the implementation phase

Would you buy BILL again?

Yes

Bill.com has been very easy to use and set up for our customers. The built-in ACH payments are a game-changer.