TrustRadius
Bitrix24 Review 11 of 11
Review: "Bitrix24 is all you need in your Organization"
https://www.trustradius.com/collaborationBitrix24Unspecified733101
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December 16, 2016

Review: "Bitrix24 is all you need in your Organization"

Score 7 out of 101
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Overall Satisfaction with Bitrix24

Bitrix24 is being used by our organization for the general purpose and work related communication. It is being used across the whole organization and every employee of the company get the login details for the same. Bitrix24 helps us for communication between the employees related to work queries, business meetings, schedule, task allocation, file sharing, documents sharing, image sharing, etc. It connects all employees of the company present in different geographic locations. We get all our business tasks, meetings schedules, client information, and contact details all are in one platform i.e. on Bitrix24. Every day of work starts with bitrix24 and ends with bitrix24.
  • Bitrix24 is not only a chatting and communication platform. It does lots of activities for us to communicate with peers in best way which helps to get done our work activities done properly on time and as per schedule. For example, if there is a meeting scheduled on a particular date, we used to get the notification on that day once we login. Also we get a notification about who is going to attend and what the agenda of the meeting will be. The best thing is that all these activies are very user user friendly in bitrix24. You can easily understand it what's going on there.
  • Bitrix24 is very simple and understandable. The user interface of the bitrix 24 is damn good looking and appealing. The Update has various option to upload. You can upload any particular file for selected users. Task allocation bar also has various options. It tracks your task activities and keeps updates on it to the allocator. You can close the task by clicking on task completion button, hence the task allocator will automatically get notified that task is completed.
  • The another best thing of the bitrix24 is general update bar. Every employee can share their updates and task completion success on that. For example, in our organization if any campaign or project is successfully done then person related to that project to share his success with all, and also share his new findings and how they completed this by overcoming the challenges. That feature of bitrix24 is very unique. Even our organization director shares general updates and success milestones of the company on this bar.
  • You can make groups of particular teams or departments to interact with similar job roles of employees, where you can communicate all your project related queries and tasks with your peers.
  • In short bitrix24 has reduced the various emailing work within our organization.You don't have to wait for the email for work. You can ping a particular person and get your work done over the system. It is very useful in various small and big updates as well.
  • Bitrix24 also provides audio/video communication which is also helpful when communicating with senior managers to get better understanding and to solve various business problems.
  • In spite of various good features of bitrix24, it has room of various improvement also. Bitrix24 has various crash reports in our organization which makes birtix24 annoying. Sometimes the downtime is more than 5 hours, which makes bitrix24 poor on the technical side. This means you cannot depend on bitrix24 for your work; you have to maintain a back up plan for it.
  • You cannot connect various other applications in bitrix24. It supports very few applications. [For example] Grammarly works poorly in bitrix24.
  • Yes there is positive impact from bitrix24 in our organization after implementation. It has increased the productivity of employees within the department and organization. Now the interaction between employees is quick and it helps to solve various work queries. Dependencies solving time get reduced. All this leads to a good virtual work environment.
Bitrix24 is very well suited to our oranization as per our busineess function. We need something which partly does CRM function, share function, chat, meetings. In all, we found Bitrix24 better and cheaper than Sharepoint. Sharepoint is very good but it has his own way [of doing things].
Bitrix24 is overall is very good and has various good features also. But the best scenarios where bitrix24 is well suited is small team work sharing communication. You can make a small group of particular 10-20 employees of your project team or departmental team where you can communicate in a better way and do your work effectively, which saves time and cost of the work. Here in small groups the dependancies of work are small and less risk is there. But if you want to go use birtix24 for the whole organization with full function then more risk gets associated with it.

Bitrix24 Feature Ratings

Task Management
8
Gantt Charts
7
Scheduling
7
Workflow Automation
7
Mobile Access
6
Search
7
Visual planning tools
7
Chat
8
Notifications
8
Discussions
7
Surveys
7
Internal knowledgebase
8
Integrates with GoToMeeting
7
Integrates with Gmail and Google Hangouts
6
Integrates with Outlook
6
Versioning
7
Video files
6
Audio files
6
Document collaboration
6
Access control
5
Advanced security features
5
Integrates with Google Drive
6
Device sync
5