Great reports to keep you and your team on track
August 01, 2022

Great reports to keep you and your team on track

Gerianne Puskas - MBA, CNPM, CFRE | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Raiser's Edge NXT

We use Blackbaud Raiser's Edge NXT to manage our workloads as fundraisers and portfolio owners. The reports that it has templated are very good and help me keep a quick eye on how we are doing compared to previous years' performance. This keeps our officers organized, accountable, and informed.
  • Ease of entering actions and notes
  • Quick reports available for top-line metrics
  • Mobility and ease of use on smartphone
  • The change with MS Word is killing us. The added time it takes us to do our thank you letters now is causing overtime and costing our agency.
  • Ease of access
  • Quick view of gifts and patterns
  • Reporting
  • Our gift officers have been able to increase their productivity by having their annual engagement plans uploaded into Blackbaud Raiser's Edge NXT and the actions guide their daily/weekly goals and activities.
  • We are able to view our team members' portfolio right from Blackbaud Raiser's Edge NXT and check for any outstanding acknowledgements and activities.
  • Integration with Gmail allows us to save messages more easily.
It has allowed us to design our strategy based on the needs of our donors. WIth good information, we are able to create specific small cultivation events for specific donors that makes them feel very cared for. Our ability to segment and discern data from the reports is fantastic. I especially love the quick access to "at risk" or "lapsed" donors in the overview reports.
The training is good, but practical experience in a test database is best.

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Blackbaud Raiser's Edge NXT is well suited for the gift officer on the move and not in the office. It allows quick entry of notes and activities.