Overall Satisfaction with Blackbaud Raiser's Edge NXT
We use Blackbaud Raiser's Edge NXT to manage our workloads as fundraisers and portfolio owners. The reports that it has templated are very good and help me keep a quick eye on how we are doing compared to previous years' performance. This keeps our officers organized, accountable, and informed.
- Ease of entering actions and notes
- Quick reports available for top-line metrics
- Mobility and ease of use on smartphone
- The change with MS Word is killing us. The added time it takes us to do our thank you letters now is causing overtime and costing our agency.
- Ease of access
- Quick view of gifts and patterns
- Reporting
- Our gift officers have been able to increase their productivity by having their annual engagement plans uploaded into Blackbaud Raiser's Edge NXT and the actions guide their daily/weekly goals and activities.
- We are able to view our team members' portfolio right from Blackbaud Raiser's Edge NXT and check for any outstanding acknowledgements and activities.
- Integration with Gmail allows us to save messages more easily.
It has allowed us to design our strategy based on the needs of our donors. WIth good information, we are able to create specific small cultivation events for specific donors that makes them feel very cared for. Our ability to segment and discern data from the reports is fantastic. I especially love the quick access to "at risk" or "lapsed" donors in the overview reports.
- Online Training
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
Not sure
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
Yes
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
No
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
No
Would you buy Blackbaud Raiser's Edge NXT again?
Yes