RE NXT review.
September 09, 2022
RE NXT review.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Blackbaud Raiser's Edge NXT
We use RE NXT as the system of record for donations to our annual appeal and have partnered with other agencies within our organization to record their donors and donations as well. NXT helps us to see a donor's full interaction with our organization in one place, to know how long they have been supporting us and what causes they are interested in. NXT's posting process makes it easier for our Finance office to reconcile our records with our accounts and to automatically create the needed general ledger entries. Overall, it is a solid system, not perfect, but effective.
- Moves management - perfect for fundraisers.
- Gift Records.
- Donor Information.
- Everything in the database view should be included in the API that drives the web view.
- "Preferred partners" should be granted the access they need for their products to work.
- "Preferred partners" should be experts in the data available from RE NXT and how it is structured. We found some of the preferred partners lacked the technical expertise at the beginning of our migration to NXT from RE7.
- Gift entry and record.
- Donor information management.
- General Ledger posting.
- Online giving.
- Time saved - especially loading gift files directly into system.
- Reporting - reports provided to fundraisers are a lot cleaner and more accurate now that we've partnered with Reporting Xpress.
Working primarily on the database management side, I have not seen how the analytics and data intelligence have impacted our fundraising.
- Online Training
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
Not sure
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
Yes
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
No
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
No
Would you buy Blackbaud Raiser's Edge NXT again?
Yes