Blackbaud Raiser's Edge NXT at LAJH
December 20, 2024

Blackbaud Raiser's Edge NXT at LAJH

Tatiana Tuccio | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT is an extension of our database. We use it to store donor date, manage event, donation pages, log appeals, track funds, and we use it for reporting. The reporting future is very helpful for dashboards. We use the Campaign Dashboard, actions by fundraiser dashboard, opportunities dashboard and many others. The Fundraiser workcenter is really helpful for fundraisers to manage their prospects and solicitations.

Pros

  • store donor data
  • Dashboards

Cons

  • I wish there was capabilities to have exports in RENXT. Querries are nice but deffinetely would be better to have both querries and exports.
  • I wish things between RENXT and RE database were more synonomous . The different wording for the same thing can be confusing (example: Proposals vs Opportunities)
  • database
  • data health management
  • Dashbaords
  • Fundraiser work station
  • ease of prospect management
  • utalizing dashboards for quick data analytics
I personally have not seen data intelligence be integrated with Blackbaud Raiser's Edge NXT however the Data Analytics part in the Reporting/ dashboards module is very helpful. I fuind it to be very insightful for quick data pulls to know where we are year to date, our performance year over year, how funds are perfolrming, how appeals are performing, activity of fundraisers and so much more.
Its good for overview information. However, most of what you learn is on your own tinckering in the database.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

No

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

No

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

I like the donation pages that are easy to creat and easy to embed in our website or into emails. It is also great for list creation as well as a quick look up of a prospect. I would also say it is great for data health specifically around identifing potential duplicate records as well as making the merge records cpabilities very easy and user friendly.

Blackbaud Raiser's Edge NXT Feature Ratings

Constituent database
7
Constituent interaction tracking
7
Constituent relationship management
7
Automated workflows
3
Constituent engagement and marketing
7
Social listening
6
Reporting and data visualization
8
Wealth screening
6
Online donation options
8
Event registration and ticketing
9
Role-based user permissions
10
Mobile access
8
Integrations
6

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