Satified Customer
February 02, 2018
Satified Customer
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlackLine
Backline is used by approximately by 800 users across the whole organization in five different continents. We use BlackLine to reconcile 40k+ balance sheet accounts.
- User-Friendly
- Technical Support
- Continuously improved performance
- Flexibility to upgrade custom modules without having to resort to technical support
- Familiarity by the Technical Support team with the customer's configurations so that cases are resolved more timely
- More regional meetings for users to exchange experiences
- Standardization of account reconciliation process across large organization (training, remotely managed, audit accessibility, etc.)
- Small system administration team
- Upgrades being automatically added to the current tool
- ARMS
- Flexibility
- User-friendly
- Transparency and centralized