The close is coming again... no worries, we have BlackLine!
September 17, 2019

The close is coming again... no worries, we have BlackLine!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

Currently we use Accounts, Tasks and Match. The best one and more productive one is matching, which help us a lot with the bank recs. Accounts is also very key to keep internal controls in place, but what's more important, peace of mind knowing that.

Pros

  • Matching works great, it saves a lot of time by matching our cash log and GL Transactions to our bank activity, so we can quickly focus on what's pending and finished those bank recs in few days, not weeks.
  • Knowing that all accounts are being reconciled is a great internal control.
  • Tasks is very helpful in keeping track of the close process.

Cons

  • Reporting needs some work since changes made to the settings sometimes are not properly reflected.
  • Reporting has some issues in showing information about grouped accounts.
  • The ROI has been very positive, you got it in 1 year.
We evaluated Trintech, Oracle and BlackLine, and decided BlackLine was the best option due to SAAS, matching and product integration.
Customer services is key for a long term relationship and BlackLine delivers.

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

If you have 2 reliable data sources and a systematic way to match them, then BlackLine can automate the process, which is really exciting and a time saver.
BlackLine does a great job at listening to customers and improving its product.

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