Content + Collaboration Management System
October 21, 2020

Content + Collaboration Management System

Paul Scianna | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomfire

C12 Group is using Bloomfire to share (and curate) content and exchange best practices among 100+ Chairs in multiple markets who work with thousands of CEOs, Business Owners, and other Executives to help them build their businesses. Bloomfire is an intuitive platform that has proven to be a go-to source for just-in-time information as well as a library for future reference.

Pros

  • Creates topical threads that can be answered immediately and revised over time
  • Eliminates back-and-forth email exchanges that oftentimes go unnoticed or broken
  • Allows for easy search and retrieval of stored information and materials

Cons

  • More options for the updates I receive (e.g., postings from specific individuals)
  • Much more efficient and relevant exchanges among my peers
  • Increased proficiency in my business practices
  • A tool I use to elicit advice, counsel, or resources vital to my business
I've used Google Drive and other rudimentary (or proprietary) substitutes for a CMS that required manual processes and lacked the AI/ML-like attributes of Bloomfire. By comparison, Bloomfire is much more robust and intuitive than Google Drive and it has capabilities that far exceed those of a cobbled together (or proprietary) content management system.
While I am not directly engaged with Bloomfire on support (we have staff at the franchisor/corporate level who do that), Bloomfire has been very responsive in making changes and pursuing suggestions that come from our user network. This has manifested itself in the areas of content organization, reporting, look-and-feel, and other user experience-related areas.
Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.

Do you think Bloomfire delivers good value for the price?

Yes

Are you happy with Bloomfire's feature set?

Yes

Did Bloomfire live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomfire go as expected?

Yes

Would you buy Bloomfire again?

Yes

Bloomfire is well suited for situations in which I am seeking information, advice, counsel, or resources that could reside in/among 100+ individuals serving in the same role that I am in. In the past, this would involve an enterprise-wide email that would have responses ranging from the "Reply All" type to "one-offs." Bloomfire provides a "single source" for such information.

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