Simple Bomgar Review
Anonymous | TrustRadius Reviewer
Updated February 25, 2015

Simple Bomgar Review

Score 10 out of 10
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Overall Satisfaction with Bomgar

We utilize Bomgar to meet the remote support needs of our employees across the entire organization.
  • We have owned many products that offer remote functionality as a feature, we stick with Bomgar because the product is reliable and has always been reliable.
  • Bomgar gives us the ability to support all the platforms utilized in our environment from almost any where on any device.
  • The engineers at Bomgar have done a very good job providing a product that has given us very few issues.
  • I would like to see the option for voice in presentation mode.
  • Better Customer Service
  • More secure vender access to systems
  • Better team troubleshooting, multiple people involved in solving issues on a single system.
ZENworks Remote Control, LANDesk Remote Control, RDP.

In the other products we would constantly see installed agents not responding making it impossible to remote to the systems
The reliability and options offered are second to none.

Using Bomgar

Everyone here is happy with the service and support we receive from the Bomgar Corporation.