The Ferrari of Remote Support Tools
June 02, 2014

The Ferrari of Remote Support Tools

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise Licensing

Overall Satisfaction with Bomgar

Bomgar is being used by our desktop services group but plans are underway to open it up for the enterprise for everyone to use. It provides our IT professionals a reliable tool to support our customers.

Pros

  • Reliable
  • Versatile
  • Multi-platform
  • Enterprise grade

Cons

  • Voice integration
  • SCCM Integration
  • Cost
  • Provided better customer service
  • DameWare
It provides us all what we need right now.
This is a great tool for an enterprise environment that manages a lot of computers and servers in various platforms.

Comments

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