TrustRadius
Booker is the way to go.
https://www.trustradius.com/appointment-scheduling-softwareBookerUnspecified9.725101
No photo available
October 19, 2015

Booker is the way to go.

Score 7 out of 101
Vetted Review
Verified User
Review Source

Software Version
Spa Booker Plus
Modules Used
Basic with Membership, Gift Certificates, Class Scheduling, IP Lock, API Access

Overall Satisfaction with Booker

Booker is being used by our organization in four different locations for Spa and Club management.
  • Simple to use and easy to access.
  • Easily manage multiple sites.
  • A simple and easy to use Gift Certificate system.
  • Need the ability to self customize reports.
  • You should go over your support logs for issues that you guys cannot assist with. Prioritize these issues for development to work on.
  • Better communicate to users on new features and developments.
  • Better CRM functions than our previous software.
  • Conversion to Booker involved a lot of manual work.
SpaSoft was expensive and the database needs support maintenance often, plus the SQL component of the software was outdated. We received no communications from SpaSoft on upgrades. Motionsoft was a property installed server based product that never worked for us. FitLinxx was a great product, but the technology was behind and it was not meant to operate a cluster of sites.
Booker is good for health club and spa management. The POS functions are less impressive.