TrustRadius
Booker is fast and easy :)
https://www.trustradius.com/appointment-scheduling-softwareBookerUnspecified9.725101
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October 19, 2015

Booker is fast and easy :)

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Booker

Booker is being used to make appointments with classes at our NYC and LA locations for our fitness studios. Clients log in to Booker and book their own classes. Staff are able to review their schedules and managers are able to plan schedules. We also use Booker to sell products that we carry at our studios.
  • Booker shows a calendar of class times in an easy manner to read and the use of color coding is super easy and efficient.
  • Booker shows if the classes are full, if there is room and the names of the clients in each class as well as info about the teacher, which is nice when you're planning your day.
  • Booker is fairly easy to create transactions, especially if you're a small company with little product/apparel in your store. It also has a feature where you can save the customer's info should you need it for data/web newsletter numbers.
  • Sometimes, it is difficult to search for products on Booker.
  • Better customer service when dialing in for Booker troubleshooting.
Booker is really easy and suitable for any small or medium fitness studio. It's geared really well and showcases a schedule that's easy to read/follow.

Using Booker

I think Booker is very simple for people who are trying to run a gym of about 200 or less clients with minimal apparel/product.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Requires technical support
  • Signing up for a class
  • Clicking on selling a product
  • Searching for a product that probably should have an easy keyword search