Box is great for starters!
May 30, 2021

Box is great for starters!

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Starter

Overall Satisfaction with Box

Box makes collaboration seamless! With the current landscape, it's important to collaborate efficiently and Box allows teams to do just that! Overall, pleased with the software. I also like that the software offers all of the document formats that I work on and look for. I also like that there's a notifications feature that lets me know which updates have been made.

Pros

  • Ease of sharing: Extremely important when multiple people/departments are working on the same project.
  • Saves hard drive space by housing files in the cloud.
  • Getting the link to share files instantly in a single click.

Cons

  • Editing Excel words directly through the web-based app.
  • No training available.
  • Mobile app is horrible.
  • File sharing.
  • File access control.
  • File version management.
  • Easy to sync all files between the cloud and internet-connected devices that Box can support.
  • The function of creating a document within Box is not very useful since they do not have the same functions as Office, so it is better to create or edit and then upload to this platform.
  • Unlimited space
Box has added some new protections to try and prevent multiple people from working on the same document at the same time without knowing, but I have yet to test them out. That has been an issue in the past that has led to some weird file uploads where now there are multiple saves of the same document, but the bright side is that the documents are still saved and work isn't lost.

Do you think Box delivers good value for the price?

Yes

Are you happy with Box's feature set?

Yes

Did Box live up to sales and marketing promises?

Yes

Did implementation of Box go as expected?

Yes

Would you buy Box again?

No

It's a very intuitive product. I am sure there are lots of features and functions that I am still not aware of, but the service has been easy enough to learn as I go without needing to be sent for extensive training in order to understand how to get started.

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