Best solution out there!
July 19, 2021

Best solution out there!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Box

It's used by our department. It provides reliable and easy to use document storage, which is accessed by hundreds of users daily and is essential for our day-to-day.
  • The user interface is extremely easy to navigate and allows less tech savvy users to find what they're looking for easily.
  • It is reliable and we have never had an issue with lost or missing files (unlike our previous document storage).
  • It is fast to upload/download, and if there are ever issues affecting the user experience, administrators are notified and kept up to date so we can disseminate the information through our organization.
  • Box Drive doesn't work well on our computers - extreme (days to never) delays updating.
  • The Outlook integration is great, except that it would be better to be able to attach files using the buttons, rather than inserting a link.
  • It is annoying to have the Box pop up in every new email asking to store an attachment on Box, even those that are being attached via Box Drive.
  • It has made our workflow more efficient and less clunky, enabling us to push out more information and updates to content for our users, essential in the fast-moving health information space. Consequentially, patient care improves as our end users get the most up to date information.
Box is infinitely more reliable and easy to use, without the sometimes days-at-a-time delay when the site was down, nor the data loss we experienced when our content was housed in SharePoint. Our day to day workflow has been hugely positively impacted by the switch to Box.

Do you think Box delivers good value for the price?

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It is great for collaborating within our department. All of our department's work is stored in Box, and it's accessed by multiple users daily, and is always reliable, super easy to use, and never gets in the way of doing our work.