A very professional tool that helps many social media teams
January 27, 2022
A very professional tool that helps many social media teams
Score 9 out of 10
Vetted Review
Verified User
Software Version
Pro,Enterprise/Q,Enterprise/M
Modules Used
- Audiences
Overall Satisfaction with Brandwatch
It helps us a lot in monitoring the brand on social networks, as well as getting to know our target audiences better. It is a very professional tool that allows a great depth of analysis and at a commercial level it is useful to better target messages and content strategies on social channels.It allows you to confuse queries in a simple and highly customizable way.
- Improve the customer experience
- The connection via API is very good
- Its flexibility and scalability adapts to all types of organizations
- The analysis and monitoring of influencers
- Sentiment analysis using AI
- Higher level of audience data filtering
- It allows to improve the management of conversations, it does it very well
- It has a good sentiment analysis tool
- Reports are clear and very detailed
- It helps us optimize the marketing budget, with Brandwatch we get a more effective analysis in less time
- in one place we have all the data, which improves team productivity
- The learning curve is very short and the teams join quickly
We like its level of detail in the analysis, as well as how it shows the results or report data with advanced, friendly and clear graphics that help in decision making. Although in some versions or licenses the price is higher, Brandwatch achieves better and more professional results, we can summarize that it is a more advanced tool with more expertise
Do you think Brandwatch delivers good value for the price?
Not sure
Are you happy with Brandwatch's feature set?
Yes
Did Brandwatch live up to sales and marketing promises?
Yes
Did implementation of Brandwatch go as expected?
Yes
Would you buy Brandwatch again?
Yes