Braze Review
October 14, 2019

Braze Review

Pepe Valiente | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Braze (formerly Appboy)

Data without use has no purpose. Braze is helping us create bridges with our users and is allowing us to connect and engage in a powerful way through in-app and e-mail messages that allow us to improve our user experience.
  • Has a powerful and native integration with the segment.
  • Seamlessly identify events and milestones to interact with clients through email or in-app messages.
  • Not that I dislike but I see as an opportunity. More flexibility to scale to big organizations (e.g. product codes and families).
  • Having in-app and email messages coming after defined and specific milestones allow us to humanize our applications, supports trust and adoption.
  • Better campaign management processes and user impact.
Good support and partnership in general.

Do you think Braze delivers good value for the price?

Yes

Are you happy with Braze's feature set?

Yes

Did Braze live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Braze go as expected?

I wasn't involved with the implementation phase

Would you buy Braze again?

Yes

Braze is well suited for milestone identification and push notifications to users.