Shining the light on Brightpearl
March 07, 2016

Shining the light on Brightpearl

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightpearl

Technical support is very good. The training videos are excellent.
Customer support is excellent. Our questions are always given a ticket and the technician always keeps you updated. The training videos are really useful.
When we decided to launch our new company, eco-eco Stationery, we needed a system which would sync with the website and support the day to day running of the business. Brightpearl is used for a number of things including ordering, warehouse management, email marketing, customer account management, to company accounting. We chose Brightpearl because it's aimed more at wholesaling and business to business sales.
  • Brightpearl allows you to transfer information from csv files straight onto the system. This is ideal for updating customer price lists, purchase orders and bank statements.
  • Brightpearl allows you to up date landed costs so you get a complete and accurate cost price.
  • Links with Shiptheory to send customer orders direct from the system to our carriers.
  • It would be helpful to have a search link under each of the headers rather than having to use top right hand search box.
  • Print multiple labels through Shiptheory rather than only one.
  • Landed costs could be calculated by less than £0.01
  • too early to comment.
  • Pegasus Opera
Brightpearl has a more modern and slicker feel to it than Opera. Biggest advantage for Brightpearl is being cloud based which allows easy remote use.
Being cloud based means it is always accessible which is ideal for remote working.

Using Brightpearl

Evaluating Brightpearl and Competitors

  • Product Features
  • Product Usability
product features and being able to use remotely.