My New BP Review
September 16, 2016

My New BP Review

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightpearl

It is difficult to have someone ring you back - and we have been told that if we were on a different level we would get better CS. If we want to add seats someone rings us immediately although not if we have an issue.
We use BP to create PO, receive items in the warehouse and in our accounting department. It allows us to track the amount of items purchased in a day and received in a day. Our accounting department runs reports daily to then pay the bills. We also use it as a weekly tracker to know know how many employees to staff in the warehouse with how much was purchased the week prior.
  • Creates POs
  • Tracks POs
  • Being able to change POs once they are reconciled
  • Purchase Credits
  • Being a bit faster
  • Allows us to track POs
  • Allows us to track what was received
  • Allos us to run reports to pay our invoices
BP is great to create POs and to receive POs. We think that it could be a bit more beefed up in the accounting department; we used to be able to make changes to POs once they were reconciled although now we are unable to do that which can be frustrating at times.