More of a Grower than a Shower
September 20, 2016

More of a Grower than a Shower

Josh Sharp | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightpearl

More in depth training - and frequent revisits for refreshers on training. Many aspects of Brightpearl are still undiscovered and weare finding out new things that it can do over time - which would have been useful to have known from the beginning.
All brightpearl staff have been friendly and helpful when I have spoken with them. They always do what they can within their knowledge and ability to resolve issues wherever possible. I've mot had many reasons to speak with brightpearl directly.
Brightpearl is used as a customer management system as well as for stock management. It is used for processing sales, and storing customer and account information. Brightpearl does a good job and covers the basics of everything you require. Versatile use - across a sales team accounts team and warehouse team.
  • Stock control and management
  • Integration with website
  • Ability to amend and adjust different features.
  • Better product filter options by different attributes and by quantities available/in stock.
  • Ability to export a sales order to an Excel spreadsheet like when a product report is run
  • To drag and drop files rather than uploading
  • Sales price/pricelist option to work as a % of the cost price instead of sale price
  • Compared with previous CRM system it's a great improvement.
  • Better stock control and has made seeing what stock is available a lot easier - but could be even better with filters that show more clearly what we have.
  • Easy to search for previous orders so it's saved a lot of time in a lot of ways.
Much better and a lot more comprehensive. Iris was so basic in comparison it's not even comparable really.
It's good for stock management inventory.