Bright pearls ups and downs
September 13, 2016

Bright pearls ups and downs

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightpearl

They are extremely hard to get in touch with and when you do get in touch with them, they often point the blame at ShipStation.
We use brightpearl to manage all of our products, through location, stock upload and scanning/checking software. We also use it for inventory count, exchanges and purchase orders.
Sometimes the software will have a problem and it is extremely hard to get in touch with the actual company to resolve the issue. It would be nice to have customer support through the phone without having to pay a large fee.
  • Great to use as a scanning software through Boxora.
  • Very thorough, you can see when a packing slip has been printed or if a package is being packed.
  • Purchase orders are great to keep track of the product you bought and how many are left to sell.
  • You can send your vendors an invoice easily.
  • I would like to be able to delete a product, so that it doesn't stay in my system forever.
  • It would be nice if one was able to upload a picture to every product. So every time one pulls up a product that person can see what they are looking for.
  • To be able to log in to the same user with out being kicked off in the other location. One cannot go into a page if another user is currently using it.
  • It has prevented many stock errors
  • Gives us a great way to keep count of stock.
  • We now know where everything is due to the location option.
Brightpearl is very thorough. The program males it very difficult for you to make a mistake.
The features that they offer will improve your business organization skills.