Overall Satisfaction with Brightpearl
Brightpearl was being used mainly for our online sales as a platform for order preparation and fulfillment. The entire organization used it and it was very helpful in managing our orders from our online website. Once we ventured into the wholesale space, it was very tedious and laborious to use.
- Handles most website platforms well for order receipt and fulfillment.
- Reporting for certain applications, mainly channel selection, is very simple.
- Nice dashboard.
- Not great for wholesale applications as order entry and management are clunky.
- Could have clearer reporting capabilities.
- Does not support over 100 line items in an order.
- It helped us grow from a very small start up to one of the fastest growing business in the country. Still needs some work for mid-size to larger businesses.