My SAAS ERP review. What a battle it was to find a perfect software to run a business.
October 28, 2016

My SAAS ERP review. What a battle it was to find a perfect software to run a business.

Sam Atakhanov | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightpearl

Support is a fantastic with Brightpearl. Never have I been on "hold" for more than 5 minutes and most of my questions are answered within minutes.
Excellent service and minimal waiting times to get someone on the phone to speak to.
Our company has four full-time users of Brightpearl on a daily basis. It is used for sales, CRM, inventory management and accounting. Brightpearl allows us to run our business smoothly and have all of our records in one place.
  • I particularly enjoy the sales flow that Brightpearl has. From adding a new prospect lead and converting a quote to a sale - it's as easy as few clicks.
  • Intuitive user experience, SAAS (ability to work from any PC+internet).
  • Inventory management, and ability to work with Shipstation which makes shipping process very easy.
  • Multiple sales channel integrations. Whether you are selling on Amazon or your own ecommerce website, Brightpearl allows you to funnel the sales and easily import them into the the system without a need of manual data entry.
  • iOS App. A few times on my business trip I tried to check inventory or shoot a sales quote to my customer from my phone, and it was practically impossible. A simple phone app that will allow us to check stock, create a customer and sale would be great!
  • Brightpearl allowed us to cut costs and run more efficiently. We no longer needed a data entry person. Automation of processes allowed most of us in the office to focus on sales and growth instead of being tied up with paperwork.
  • SAGE and Windward software
1) Brightpearl being a SAAS allowed us to work from anywhere in the world unlike other software we ever tried.
2) Being a small business - Cost of software played a big role. Brightpearl was a winner.
Brightpearl allows a small businesses to have all the tools that high-end ERPs offer but at a fraction of the price!