Great solution for hybrid officing
January 07, 2022

Great solution for hybrid officing

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

Broadvoice has been a great VOIP solution for allowing us to serve our members seamlessly in a hybrid environment between in-office and remote working with the entirety of our staff.
  • Remote office solution
  • Voice to text messaging
  • Customer support
  • Administrative software interface
  • B-hive communicator directory limitations
  • Answering interface glitches with computer
  • Integration with mobile phones
  • Multiple ways to answer calls
  • Positive effect on availability to members
  • Easier to separate business versus personal calls

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Broadvoice go as expected?

No

Would you buy Broadvoice again?

Yes

Broadvoice allowed us to pivot to a hybrid officing environment with no lack of accessibility to our members.