Broadvoice VOIP
December 21, 2021

Broadvoice VOIP

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Sip Trunking

Overall Satisfaction with Broadvoice

We used the service [Broadvoice] for our remote locations, we currently have 30 lines, so far there is no issue as the system works as we want it to work.

Pros

  • Customer Service
  • Technical Support
  • Billing

Cons

  • Probably be able to put all location[s] under one account.
  • Make by default all location[s] in one bill.
  • Make sure the phone is online.
  • Be able to transfer calls to another number.
  • Voicemail
  • We have more calls being answer[ed] as we have it forward[ed] to our main line.
  • AT&T Office@Hand
[It] is actually the same but the price at Broadvoice is better for the same features.

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

NetFortris (formerly Fonality), AT&T Office@Hand, Cisco 1000 Series Aggregation Services Routers (ASR 1000)
When we need to move a phone number to a different location, [Broadvoice] makes it so simple as no need to configure any settings, all I need to update is the name and e911 address.

Comments

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