Broadvoice Review
February 08, 2022

Broadvoice Review

Robert Giannetti | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

Broadvoice is easy to use, yet is a comprehensive system. We enjoy the ability to transfer to outside lines, such as cell phones. It is seamless. Broadvoice has professional mailbox messages, faxing, out of off messages, and it is simple to make updates.

Pros

  • Transfers to outside lines
  • Ease of access
  • Easy to make changes

Cons

  • Transition day was challenging; I feel more attention should have been spent with our IT people
  • Reliability
  • Simple to use
  • Good features
  • Cost effective
  • Easy for all associates to use

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

No

Would you buy Broadvoice | GoContact again?

Yes

Good conference call features. Transfers to outside lines.

Comments

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