Broadvoice Provides an Affordable Hosted Phone Solution That Will Meet Your Changing Business Needs
February 03, 2022

Broadvoice Provides an Affordable Hosted Phone Solution That Will Meet Your Changing Business Needs

Erik Blackmom | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Modules Used

  • b-hive Communicator
  • Broadvoice for Microsoft Teams

Overall Satisfaction with Broadvoice

We are a mobile workforce. We use the b-hive app to communicate internally as well as with our customers. We also use the b-have app as a selling tool when discussing the advantage of a hosted phone solution with our current customers as well as prospects. We also review the advantages of Teams integration.
  • Pre-sales
  • Implementation
  • Support after installation
  • Consistency with call quality when using the app
  • The number of rings that occur between inbound call at the office vs the app
  • For RTS it would be the b-hive app
  • Teams integration
  • No impact on our overall business objectives.
  • From a sales standpoint, it makes it easier for our clients to make a decision to change providers knowing that RTS is a Broadvoice customer.
Broadvoice has better pricing and promotions. Better support from pre-sales to installation. Better support after installation.

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

We support small to medium-sized businesses. To date, Broadvoice has been a good fit for our target market. If Broadvoice had a contact center solution for the small/med businesses it may be helpful.