Broadvoice was a good move
February 10, 2022

Broadvoice was a good move

Rebecka Zemlock Magness | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Sip Trunking
  • Broadvoice for Microsoft Teams

Overall Satisfaction with Broadvoice

We use Broadvoice with our teams phones and have been very impressed
with their service. We switched to them last year and they made
implementation simple and straightforward. They are always prompt to
respond to requests. They are good to be proactive and reach out at appropriate times. They have additional report features available that
was also helpful.
  • Great value and saved us money
  • Good support
  • Reliable service
  • more in depth reporting (they do have some, but not all we needed)
  • reliable
  • fair price
  • good support
  • hard to quantify since it's not really comparing apples to apple...but it's been a good investment.

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

Broadvoice is a great option if you are looking to change up your phone system. We were using IP phones, but wanted to switch to Teams. Broadvoice services ended up being a significant savings over our IP phone service that we were using before. We looked at multiple options and glad we switched over to them.