Providing feedback
November 03, 2022

Providing feedback

Abigail Marquez-Gonzalez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

I use it to communicate with my clients. It helps me not to give my personal number to clients. I can use my cell phone for Broadvoice services and my phone number on the same device. I use it daily to receive phone calls and send messages

Pros

  • Making and receiving phone calls
  • Send and receive messages
  • keeping voice messages

Cons

  • Be able to send pictures
  • Be able to send links from the web
  • Take pictures
  • Phone number different from my personal
  • It has a positive impact since we feel confident about not giving our personal phone number to clients
  • We can still receive notifications from work without being compromised to respond on our days off
  • Broadvoice
I did not select this product. It was the administration who provided it to us after seeing the need for a work number for employees

Do you think Broadvoice | GoContact delivers good value for the price?

Not sure

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Broadvoice | GoContact go as expected?

I wasn't involved with the implementation phase

Would you buy Broadvoice | GoContact again?

Yes

On weekends, clients send messages or make phone calls to my work number, despite not being able to respond at the moment, I become aware of the things I have to address during the weekdays

Comments

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