Happy Customer
July 19, 2023
Happy Customer
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Communicator
Overall Satisfaction with Broadvoice
I use it to answer and route phone calls. It helped me remove my cell phone from websites and other areas to limit the amounts of calls coming as I transitioned from a startup/smaller sized business to a medium-small business.
- Onboarding was awesome
- The tool does exactly what they said it would do
- Good value for the price
- Would prefer to have an account manager vs. being dumped off to customer service/800 number
- Phone
- Answering Service
- Routing calls
- Positively impacted my ability to get larger ROI tasks completed by removing some of the noise.
- The price vs. what you get is a good value
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes