Year 3 review of Broadvoice
March 12, 2025

Year 3 review of Broadvoice

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator
  • b-hive Virtual Contact Center

Overall Satisfaction with Broadvoice

We are an independent pharmacy using Broadvoice as our phone system. We have used Broadvoice for 3.5 years now with no problems whatsoever! It has been a great, extremely reliable service.

Pros

  • reliable
  • easy to contact
  • inexpensive
  • Prices have been reasonable for the past 3 years
  • Reliable
  • User Friendly
Extremely user friendly
We have had zero issues or complaints with Broadvoice. We have used them for 3 years.

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

We are an independent pharmacy using Broadvoice as our phone system. We have used Broadvoice for 3.5 years now with no problems whatsoever! It has been a great, extremely reliable service. They are inexpensive and the company has great customer service.

Broadvoice | GoContact Feature Ratings

10.0
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
10
10.0
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
10.0
Mobile app for iOS
10
10.0
High quality audio
10
Online Meetings / Events ()
Not Rated
Screen Sharing ()
Not Rated
Online Events Collaboration ()
Not Rated
10.0
User authentication
10
Participant roles & permissions
10
10.0
Centralized communications management
10
Call and meeting analytics
10

Comments

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