Calendly spares us from hours of tedious schedule coordination! Absolutely critical tool.
Matt Heerema | TrustRadius Reviewer
February 13, 2020

Calendly spares us from hours of tedious schedule coordination! Absolutely critical tool.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Calendly

Calendly is being used across our entire agency to vastly streamline the appointment scheduling process for team meetings as well as client consultations, sales, and support meetings. I have even started using it personally to schedule lunch or coffee with people who want to meet up locally. Instead of dozens of emails going back and forth to try and find a mutually available time slot, the available times on our end are automatically displayed to the invitee, allowing them to select whatever available slot works for them. It has turned dozens of interactions into a single interaction. A real lifesaver.
  • Shows all available meeting times to invitees in an easy to use interface.
  • Block out available times, lets you control "quiet zones" in your week when you can't be interrupted.
  • Needs the ability for invitee to import their calendar and auto-suggest meeting dates.
  • Could use more "round robin" voting on potential dates (like Doodle).
  • Vastly improved customer service. No more frustrating scheduling email threads.
  • Vastly reduced email inbox load.
Calendly was the first product to the market we were aware of. New copycat tools have since popped up. Previously we were using Doodle on a one-off basis to coordinate available times, or utilizing executive assistants to help coordinate scheduling. Doodle is great for scheduling a dinner party. Not so great for scheduling a half-hour meeting. Calendly completely automates this aspect of our workflow and we can now redeploy our admin assistants to other important tasks.
In the first place, we have never had a major problem requiring technical support. We have asked about features we previously saw lacking, and did get prompt responses to the inquiry, and over time have seen every request we've had implemented (probably because they were obvious to everyone...)

Do you think Calendly delivers good value for the price?

Yes

Are you happy with Calendly's feature set?

Yes

Did Calendly live up to sales and marketing promises?

Yes

Did implementation of Calendly go as expected?

Yes

Would you buy Calendly again?

Yes

If you are finding yourself constantly scheduling meetings (consultation, sales, support, counseling, etc) this is an absolutely essential tool. The primary call to action on our business website is to set up a consultation, which right now is the top of our sales funnel. This makes that interaction seamless. It is also excellent for current clients who need to get in touch and talk through issues. You are able to block out available meeting times so you can control your week's flow and are not constantly bombarded with a decision chain of what hours you allow meetings to be booked, and then what dates are best for everyone, you make those decisions proactively and give the client the free-reign choice of when they'd like to meet.