The Only Call Tracking Solution You Need
January 22, 2021
The Only Call Tracking Solution You Need
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with CallTrackingMetrics
We use CallTrackingMetrics as our 'go-to' call tracking resource for all of the varied businesses that we work with. Annually, this means we're implementing call tracking solutions for hundreds of businesses of all sizes. CallTrackingMetrics integrates neatly with our reporting systems and allows us to track the value of every ad dollar back to real data.
Pros
- Easy to purchase numbers and secure routing.
- Easy API integration for reporting functionality.
- User-friendly dashboard.
Cons
- I'm really having a hard time coming up with anything that could/should be different.
- Stronger client retention because we have a great call tracking solution.
- Better tracking of ROI for the various businesses we advertise for.
- Clearer understanding of who our ad dollars are reaching because we can review call recordings.
I feel like CallTrackingMetrics is far more user friendly and accessible than CallRail. I said this earlier, but because CallTrackingMetrics has always been so easy to use and work with, I've never felt the need to pursue another function. When I've had to work with CallRail it's always because I've brought on a client that insists we work with their CallRail account -- I always tell them that we can easily migrate the numbers and work with CallTrackingMetrics instead.
Do you think CallTrackingMetrics delivers good value for the price?
Yes
Are you happy with CallTrackingMetrics's feature set?
Yes
Did CallTrackingMetrics live up to sales and marketing promises?
Yes
Did implementation of CallTrackingMetrics go as expected?
Yes
Would you buy CallTrackingMetrics again?
Yes
Comments
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