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Canto is user-friendly and a breeze to implement
November 23, 2020

Canto is user-friendly and a breeze to implement

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Canto

Canto is used by a department in our organization, for the use of the entire organization. In other words, few people put content in but many take content out. It's a one-stop solution for folks to find the media they need in a timely manner, instead of needing to go to an individual to request access.
  • Canto is very user-friendly.
  • Metadata management within the system allows for a lot of flexibility and different methods of searching and access.
  • A simple user interface makes training all but unnecessary.
  • I'd like to see Canto change its metadata mapping for dates, or allow alternate options.
  • Not especially relevant to our scenario, but it allows employees' time to be used for other tasks, instead of locating media.
Canto's user interface is much easier to use, more modern-looking, and generally more flexible.
It's simple to upload images and add/delete/edit metadata. It's simple from the user's perspective to find those images, download them in desired sizes, and move along!
Canto support has been invaluable to us. They are responsive and helpful to the best of their abilities. I've had some issues that have taken quite a bit of digging to uncover the underlying problem and they've been very helpful about addressing my concerns. Ultimately, some of my problems have been a quirk of the software but they've been willing to at least entertain the idea of changing how it works.

Do you think Canto delivers good value for the price?

Yes

Are you happy with Canto's feature set?

Yes

Did Canto live up to sales and marketing promises?

Yes

Did implementation of Canto go as expected?

Yes

Would you buy Canto again?

Yes

Canto is very well suited for providing simple and easy access to pre-vetted media for a wide variety of people, who may or may not be especially tech-savvy. With a simple user interface and excellent search and browse capabilities, it has been a great solution for the needs of our university.