Item: CaptivateIQ
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Captivate IQ is being used by our Partnerships org to track and confirm commission payouts from our Sales team to our Account Management team. It completely takes the guess work out, provides transparency for our reps and is soooo easy to use.

Pros and Cons

Confirm Payouts with detailed reports.
Easy to use historical reporting/report finding.
Discrepancy notes to our SalesOps team

I cannot think of anything.

Most Important Features

Easy
Fast

Return on Investment

User face is advanced, feels like an expensive experience and it should since we are paying thousands of dollars in commissions.
Time saver, so easy to use, has saved time with the monthly reporting we do for commissions.

Key Insights

Do you think CaptivateIQ delivers good value for the price?

Not sure

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CaptivateIQ go as expected?

I wasn't involved with the implementation phase

Would you buy CaptivateIQ again?

Yes

Likelihood to Recommend

I love the ability to see each deals details that are reported in Captivate and cross check that with the same report in SFDC, no adding up numbers or crunching number to find the discrepancy. While there are discrepancies, the ability to report them to our SOPs partner is so easy.

Captivate my Sales Heart

Overall Satisfaction with CaptivateIQ