Captivate my Sales Heart
November 10, 2021

Captivate my Sales Heart

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

Captivate IQ is being used by our Partnerships org to track and confirm commission payouts from our Sales team to our Account Management team. It completely takes the guess work out, provides transparency for our reps and is soooo easy to use.

Pros

  • Confirm Payouts with detailed reports.
  • Easy to use historical reporting/report finding.
  • Discrepancy notes to our SalesOps team

Cons

  • I cannot think of anything.
  • Easy
  • Fast
  • User face is advanced, feels like an expensive experience and it should since we are paying thousands of dollars in commissions.
  • Time saver, so easy to use, has saved time with the monthly reporting we do for commissions.

Do you think CaptivateIQ delivers good value for the price?

Not sure

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CaptivateIQ go as expected?

I wasn't involved with the implementation phase

Would you buy CaptivateIQ again?

Yes

I love the ability to see each deals details that are reported in Captivate and cross check that with the same report in SFDC, no adding up numbers or crunching number to find the discrepancy. While there are discrepancies, the ability to report them to our SOPs partner is so easy.

CaptivateIQ Feature Ratings

Sales ICM
10.0
Sales compensation plan creation
10
Complex sales crediting
Not Rated
Sales compensation process automation
10
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
Not Rated
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated

Comments

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