Carbonite helps AS400 data security
May 17, 2017

Carbonite helps AS400 data security

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Carbonite EVault

We primarily do nightly backups for 50+ systems and support a DR site to back this up.
  • Backup software system is very solid
  • Automation of backup tasks is straightforward once you get to know the AS400 agent
  • Our ERA vault use of EVault Agent means we have no way to change director - makes it awkward to do housekeeping tasks. For example, if we create a backup job incorrectly we can't just delete it and use the same name. It takes days to get rid of a mistake.
  • Error codes in backup logs are hard to find or non-esistent - troubleshooting is hindered.
  • They have good tech support people but it is hard or impossible to have continuity of support once a ticket is opened - becomes awkward because each contact may be a different person and usually is. There is - by design I think - no way to reconnect directly to the same person.
  • Helps secure vital data for 50+ customers. Security and retention are big issues.
  • No ROI possible in our current posture and accounting for activities.
I was not involved but major factors were the cloud, no tapes and remote site management
Handles high volumes of data.
Easy to retrieve a specific file ... a green screen time machine
Easy to install except for setting up jobs.

Carbonite Server Feature Ratings

Universal recovery
Instant recovery
Not Rated
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Deduplication and file compression
Not Rated
Flexible deployment
Not Rated
Platform support
Retention options