Catchpoint Survey
January 05, 2022

Catchpoint Survey

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

We use Catchpoint to monitor the health of different services. We can see if any services is down or having other issues like response times got increased and then troubleshoot the issues accordingly. It provides different metrics like scatterplot, waterfall to analyze the graphs and find any pattern. We can also disable the alerts in case of any maintenance.

Pros

  • Monitoring different services
  • Different metrics like scatterplot and waterfall
  • Enable/disable alerts with ease

Cons

  • The metrics section is not very user friendly
  • Fewer outages
  • Increased customer experince
  • earlier detection of potential issues
Never had any problem with support
This is not the right question for me. My company has this details.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

Yes

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

It is well-suited for monitoring the overall health of the application with different dashboards. Also well-suited for planned maintenance, we can easily disable the false alerts during that window and then enable them again. It's less appropriate to troubleshoot specific user sessions and doesn't provide complete error logs.

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