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A Tool for DevOps Engineer/Operations Team
January 14, 2022

A Tool for DevOps Engineer/Operations Team

Ram Rushendranath Gulla | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

Being a DevOps engineer, monitoring the application is my key activity. Before Catchpoint, we have monitored it manually, But in 2021 we came to know about Catchpoint by our leadership. Initially, it took time for us to understand it completely since we [didn't] have the proper documentation to get started with it. But now, we are able to track the availability and reliability round the clock. I am so happy since it has reduced the burden of monitoring [for] me.
  • Monitoring
  • Failure alerts
  • Error information during failure
  • Test instances of failure like screenshots, user id, etc.
  • Documentation to get started with it
  • Customization
  • Make chrome plugin user-friendly
  • Reduced monitoring burden for [the] operation team
  • Able to act immediately [if] the application [goes] down
  • Reduced customer complaints [when the] application [goes] down
To get started, we received excellent support from the support team. But as time passes, we are able to do things on our own. But the only issue I have faced during my initial phase is getting started with it. Hopefully, [the] Catchpoint team will address this issue very soon.
It was easy to understand, so we are able to work on it easily. But initially, we don't have sufficient documentation for it, but received great support from the team. You can easily become a pro in a week.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

Yes

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

If you are a DevOps engineer who tracks the availability of the application, Catchpoint is one quick tool you should start using. It gives you real-time statistics for the application's availability and reliability. Not only for the operation team, but it is also helpful for the developers to keep track of the transactions in their application. I have a developer friend who has shared his success with Catchpoint, [however,] since I am not completely aware of [the details of] his experience, I am not able to share it here.