Celonis - a great and powerful tool for hr processes
March 28, 2024

Celonis - a great and powerful tool for hr processes

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

Celonis is our provider for getting insights into processes. We use it to analyze our business process to discover, analyze and improve our HR and finance processes for the global organisation. With the use of Celonis we are able to get architects of our own service processes. The management uses Celonis to decide and act on business critical events.
  • User experience
  • easy implementation
  • quick time to delivery
  • great customer support
  • Catalogue for HR products
  • Tracking for value achievements
  • Better editor for developer
  • positive Return on invest
  • driver for higher automation rate
  • easy execution out of Celonis
  • strong adoption rate inside our organisation
Celonis has way more ways for extracting data for way more systems and also it has the possibility to setup a live connection to the different systems. Also you can create different custom processes in Celonis that is not working for Signavio. The performance and usability of Celonis is also way better than other process mining tools.
Celonis has a great academy that helps different roles to get to know Celonis and improve their skills. From a simple business user to a business analyst up to a data scientist everyone can access learning material and can improve their skillset. The academy helps to onboard new user and to quickly gain insights on new products an features (e.g. ocpm).
Through Celonis we provided executional excellence in our compliance and quality management. We are scanning our HR system towards quality issues and directly route them inside of Celonis to our operations. This reduced the time to resolve from 30 days to 1 day. We also got a much higher payroll accuracy towards Celonis with tracking of our payment mismatches and fixing them before paying the employee.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

No

Would you buy Celonis again?

Yes

To get quick insights in business processes Celonis is a great tool. It helps to get us quick data based insights. We use it for ticketing, payroll processes and t&e processes. From the simple clerk to top management everyone can access data to evaluate business decisions. Therefore everyone should use Celonis in your organisation,

Celonis Feature Ratings

Data Connection
9
Process Discovery
10
Visual Process Representation
8
Process Variants
7
Performance Metrics
5
Process Mining Algorithms
10
Root Cause Investigation
8
Process Optimization
9
What-if Analysis
9
Process Compliance and Audit
7