Transforming Business Processes with Celonis.
May 02, 2025

Transforming Business Processes with Celonis.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

In our organization, we utilize Celonis to enhance process excellence and drive automation across various functions, enabling us to analyze and visualize business processes and identify inefficiencies and areas for improvement. With various implementations in areas like ITSM, HR, Procurement, Commercial Operation, Asset Management, Celonis could support reducing workload by automating repetitive tasks, braking down data silos by integrating data from different sources into one platform and providing a clear visualization of the process flow.

Pros

  • Mapping out entire process flow.
  • Real-time monitoring and analysis.
  • Integrates data from multiple sources into a single platform, breaking down data silos and providing a holistic view of business processes.
  • Forecast and prevention.

Cons

  • Enhancing the AI and machine learning algorithms to provide more accurate forecast.
  • More guided tutorials for new users, and how to use dashboards.
  • Offering more webinars from Celonis experts within Uniper.
  • Process Optimization and Efficiency.
  • Real-Time Data Integration and Monitoring.
Celonis Academy offers various training sessions covering a wide range of topics, from basic process mining concepts to advanced analytics and automation techniques. The training environment enables our team to practice and apply what they have learned in a controlled setting. The Celonis Community is continually updated with new features.
Celonis supports digital transformation at our organization by enhancing process transparency, optimizing workflows, and driving automation.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

I believe that Celonis is a great tool to use in Uniper, as it can integrate data from different sources into a single platform, making interfaces more accurate and facilitating the monitoring of data flow from one source system to another.

Celonis Feature Ratings

Process Mining
9.2
Data Connection
8
Process Discovery
10
Visual Process Representation
10
Process Variants
10
Performance Metrics
8
Process Mining Algorithms
8
Root Cause Investigation
8
Process Optimization
10
What-if Analysis
10
Process Compliance and Audit
10

Comments

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