My Ceridian Dayforce Critique
Updated October 15, 2019

My Ceridian Dayforce Critique

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Ceridian is used for our timekeeping, payroll processing, benefits administration and will eventually be used for onboarding.

Pros

  • Calculates payroll quickly.
  • Handles multi-state payroll well.
  • Generates payroll reports minutes after committing.

Cons

  • Customer service hours could be better.
  • System glitches can be problematic.
  • Silverlight is very problematic.
  • Lots of system maintenance.
  • Don't like that some things that should be incorporated into the system have to be entered as an enhancement request.
  • Reduced reliance on paper.
  • Employees are more hands-on and accountable.
  • Less overhead due to employees clocking in and out.
Ceridian updates withholding rates are new tables are received, we have set overtime policies in place and we also have various tiers set up for leave accruals and insurance premiums.
Having real-time data makes it so much easier for us to rely on what has been entered. From the moment that someone enters and saves information, all we have to do is refresh our screen and we will see the changes. It also helps with payroll processing issues.
We previously had a system in which there were third party applications and things were so much slower. Having issues with the third party application could interfere with day to day tasks, as well as disrupt payroll processing.
I like that I can calculate and recalculate the payroll in less than five minutes. The warnings and error messages are very helpful and it makes it easier to resolve issues.

Dayforce Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
8
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
7
Reimbursement management
5
Approval workflow
8
Balance details
5
Annual carry-forward and encashment
8
View and generate pay and benefit information
9
Update personal information
9
View job history
6
View company policy documentation
6
Report builder
5
Pre-built reports
6
Ability to combine HR data with external data
2
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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