Overall Satisfaction with Ceridian Dayforce
Dayforce is primarily used for payroll, benefits administration and workforce management. It has been useful in getting information from employees working at different sites in less time. We have been able to reduce the use of paper by using Dayforce. It has also helped us conduct audits and synthesize our processes across departments. Employees are happy as they have better connections with HR.
- Report writing and ability to generate reports.
- Ability to use additional employee properties to create additional fields.
- Payroll earning and deduction reports are very useful
- During position change, the schedules have to be adjusted manually.
- During system upgrades, the workflows break and need to be tested again.
- Silverlight issues while using Dayforce with Macbook and Apple products.
- Reduction in paper
- Increased efficiency by smoother communication
- Employees are able to work towards strategic projects
Ceridian has helped manage COBRA, PPACA, tax reporting, EEO compliance, I-9 processes. We are able to run reports and use the group, sort buttons to extract data as required. Earlier it was a nightmare to review thousands of paper documents and turn that information into numbers that make sense. With Dayforce inconsistencies can be corrected with the click of a button.
Dayforce is a good communication tool. The notifications after workflow approvals keep the concerned parties informed. Automatic schedules are good reminders to keep employees upto date with audits. We have been able to empower employees to initiate HR requests that can be resolved within a day. Earlier simple processes like name change took about a week to complete because the paper documents had to be couriered. Now, a simple form helps us receive the documents and process the information. We are also able to access and review the change history easily online.
While using multiple HR systems, there is a nightly feed by which information flows from one system to another. There is a delay in obtaining information. If all processes are in one system it is more efficient. It also makes employees feel happy as they are able to see the status of their requests in different stages. There is no chance for things to be lost as it is all in a centralized database.
Dayforce's report writing tool is very helpful in obtaining organization data. The ability to link different fields and create custom topics is very helpful while analyzing interdepartmental properties. We are able to generate reports on employee roles, forms, location, position, ethnicity etc. This has helped us create HR metrics for headcount, termination, retention to create HR strategy.