Dayforce Review
June 28, 2021

Dayforce Review

April Yates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

We utilize [Ceridian] Dayforce for Onboarding, Scheduling, Recruiting, Wallet, and Payroll. We are implementing Performance and Document Management. We started using [Ceridian] Dayforce approximately 2 and a half years ago. We utilize the app as well as the website. All associates have access to their [Ceridian] Dayforce profiles and are able to view schedules, make requests, trade shifts, view pay documents and more.

Pros

  • Wallet and Pay on Demand is offered free to both associates and the company.
  • There are many different services and integrations that can streamline HR processes.
  • The customer service rep is generally very responsive.

Cons

  • The reporting is very inclusive but there are features or data points that it can not report on in a single report. Often we must run two or more reports and then manually combine the information.
  • The support portal is unhelpful and occasionally unresponsive.
  • A lot of the set up and maintained is manual. Dayforce will charge extra for support for items that should be included with general service.
  • Dayforce has reduce the amount of paper documents we need for associate files.
  • Dayforce has increased visibility on HR topics such as; reviews, schedules, hours etc.
  • Dayforce is more expensive than other HRIS counterparts.
[Ceridian] Dayforce has allowed us to set specific rules for hiring and scheduling that has increased our compliance. For example, the scheduler has a feature that allows a required skill to be uploaded before allowing an associate to work. We have utilized this for food handler permits. When the associate does not have a permit or if the permit is expired, the system will not allow the associate to be scheduled.
It has been very beneficial to have one location to complete (most) HR functions. There are still a few other resources that we utilize to store associate records. One example of this is background checks. When we are researching terminations for unemployment cases, we are able to predominantly utilize the associate file on Dayforce to build our cases but there are some pieces of information that are not able to be housed in Dayforce itself.
There are many other HRIS software companies that also offer 3rd party integration. Any time you can develop a one stop shop, your human resources team will be more efficient and productive and your records will be more complete. It would be more beneficial if more services were integrated with [Ceridian] Dayforce.
Coda, Bridge, Domo
[Ceridian] Dayforce meets the expectations of the day to day business such as scheduling, tracking time, and making projections. It is a little more difficult to custom fit some of the services to be more appropriate for your specific business needs. Overall, I feel we get the value for the cost.

Dayforce Feature Ratings

9.3
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
5
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
8.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
5
Employee recognition
5
Not Rated
Tracking of all physical assets
Not Rated
7.3
Report builder
7
Pre-built reports
10
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

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