TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/g2/4q/TGBG4SAOBB3O.PNGtalentReefExtremely Disappointed2018-12-24T18:50:36.500ZTalentReef is being utilized for our ATS/Onboarding System within our organization. This was introduced to the company as it was sold as a better alternative to our previous solution (SnagAJob) and that it would provide us with a better applicant flow, and an easier way for us to onboard applicants.,Applicants can apply on a customized website
Onboarding documentation can be done electronically,Applicant flow is terrible. You can post jobs on Indeed for free, and receive a better applicant flow than posting through TalentReef. TalentReef was unable to provide any reasoning for this to happen
If you want to change/edit your onboarding documents, you need to e-mail them to support. This can sometimes take more than 48 hours to accomplish, and more often than not, was not done as requested
Customer Support is terrible. When they respond to you, they do not answer the question fully or provide any alternative solutions
Pricing is very high. There are numerous other alternatives in the market that provide better services for half the price,1,It decreased our applicant flow from our previous solution, and required that we post on numerous other job sites.
Price is way too high!
If you need something done quickly, this is not the solution.,Snag and Newton Applicant Tracking System,Paycor, Newton Applicant Tracking SystemVerified UserThankful for talentReef ATS/Onboarding systems!2018-08-06T21:59:56.556ZWe are currently using the ATS and Onboarding features for applicants and new hires for all of our markets. We have market recruiters and training managers who use the system on a daily basis. We also have a few satellite locations where the manager uses talentReef for the same purpose. Having the Onboarding feature has eliminated our managers' need to sit with new hires to give them forms to complete. From the Onboarding information, each day we export new hire data from talentReef and import it into our HRIS/Payroll system. Being able to do so eliminates 90% of the manual entry of new hires into our HRIS/Payroll system. There are still a few fields that must be managed manually though.,We've been with talentReef nearly 2 years and our last 2 account managers have been great! Support was a concern right after we converted, but we were able to gain an account rep and began weekly calls until all the holes were plugged in.
Linking ATS data and onboarding data eliminates the need for the applicant/new hire to enter the same information twice.
We're now receiving system emails regarding upcoming new releases, which is helpful.,The system is pretty cumbersome compared to the several ATS and HRIS systems I've used in the past. You don't always know where to look to find an employee's information (application, boarding forms, I-9, etc.). You'd think once they're hired and onboarded, all their information would be housed together in the same place. Also, there are 2 search areas, one for applicants and one for other fields. For candidates who apply for multiple locations, you have to release them individually from each location. Our recruiters don't do this, so we have over 1000 active applicants when we shouldn't. It would be better if there was only 1 applicant record then the various locations listed within that 1 record.
When assigning a posting for multiple locations, you have to go in and manually change the "manager" assigned to each posting. We have 32 locations, so this is very time consuming. Why can't you assign the manager at the same time you're creating the posting?
I've been wanting to launch the Engagement module with warnings and performance evaluations. I've spent hours setting up the different templates, but once you do that you cannot revise your form. You have to delete and start over. In addition, I discovered (through a test account) that once you submit an warning or evaluation to an employee, you cannot go in to delete it or revise it. I don't understand why forms would be set up that cannot be revised. Due to this, this project is on hold for our whole company.,9,It's saved substantial time and labor for our: 1) managers who used to go over each form and policy with every new hire; 2) our HRIS administrator who now only has to hand-key about 10% of the new hire's data instead of all of it. It has also saved the cost of paper and time copying forms. Lastly, we've reduced the size of our paper personnel files due to the onboarding forms being electronic, reduced the file cabinet space needed, and reduced the labor of having someone manually file forms into the personnel files. We're a restaurant franchise with around 90% turnover, so that's a lot of new hire activity.
As I mentioned, we were hoping to go to electronic performance evaluations and warnings but are now looking at other options away from talentReef.,,Kronos Workforce ReadyCari Gray, SPHR, SHRM-SCPtalentReef Simplifies the Search for Talent2018-07-27T21:58:42.344ZtalentReef is used as an applicant tracking system and is part of the on-boarding process for the entire company; hourly and management. Having a system with all hiring information on one place has greatly simplified the hiring process for our management teams.,Ability to customize the application for individual positions.
Ability to create customized assessments for each position.
Allows the managers in each location to complete hiring paperwork in one platform for consistency.,The system is a very rich website which does cause problems loading the platform when an applicant or location does not have the absolute best internet service.
Sometimes people are not as tech savvy as the general public believes which causes issues with the applicant's access to the platform. talentReef is and has worked towards making support access more available to the applicant.,10,Moving to talentReef as an online application tracking system has saved a great deal of time and paper. The ability to review applications at a glance has simplified the process for our management teams.,,Vitalect Techniq Online UniversityKatherine GrayThe best solution for hiring and on-boarding!!!2018-07-17T19:43:16.187ZtalentReef is being used by our HR department to find quality candidates to fill open positions. We also use it for on-boarding for all of our employees. We do not use talentReef for executive positions. We only use talentReef for store personnel.,Cuts down on paperwork; saving both time and money.
Streamlines the hiring process
Very easy to navigate and extremely user-friendly,Workflow on the online portal could be improved
Candidate portal is very user-friendly, but employer portal is a bit more complicated,8,It has helped us save time and money in filling open positions
It has helped us save time and money in job postings,Muhammad KhanAn Honest, Candid, and Forthright Review2018-07-12T21:04:00.108ZtalentReef is used by all of the Famous Toastery Corporate stores for employee recruiting and the paperwork side of on-boarding.,As an Administrator of the talentReef system, I have access to all applicants for every store across our system all in one location.
It is a one-stop function for virtually all of our new hire paperwork.
We have not gone entirely paperless with our employee files, but talentReef would be of great benefit to us if/when we choose to move in that direction.
The system is relatively easy to learn for store users with all levels of digital expertise.
The cost to the organization is extremely reasonable.,Superior customer service means everything to me -before purchasing the system I read some reviews which said customer service might be lacking with talentReef. While there have been times of frustration, on the whole, they have improved a great deal and seem committed to continual improvement. I have specifically seen improvement in their sense of urgency to correct any issues.
The system is not quite as intuitive as I would like it to be. For example, when searching for an applicant by the last name, if one letter is misspelled there are no results, and no suggestions based on what was entered.
Some of the forms and processes used (e.g. for adding a new location) are a bit clunky - not horribly so. My hope is some of those can be streamlined going forward.,9,The impact in terms of I-9's and E-Verify being completed accurately and quickly is immense. It is tough to put a price or ROI on avoiding any legal complications.
All of our corporate locations now "speak the same language" in terms of applicants and new hire on-boarding.,,ADP Workforce NowSteve Hewitt
Unspecified
talentReef
17 Ratings
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