Chartbeat continues to deliver
Updated March 06, 2024

Chartbeat continues to deliver

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chartbeat

Used to track performance of our articles within sections of our digital platforms. Helps us clarify what specific headlines work to draw readers in, and in general, Chartbeat is an incredibly useful tool. The entire organization is using Chartbeat and it provides my colleagues with equally useful data to help guide the decision-making process that takes place every day.
  • Instant data/feedback for how stories are performing.
  • Instant data/feedback for how headlines are performing.
  • Helps us decide which stories work depending on time of day/what regions of the world are awake.
  • Deeper dive on what regions of countries are reading a story.
  • The historical tool doesn't work as quickly as I would like it to.
  • At times, can seem not particularly user-friendly.
Across the board, I find Chartbeat incredibly useful and helpful.

Do you think Chartbeat delivers good value for the price?

Yes

Are you happy with Chartbeat's feature set?

Yes

Did Chartbeat live up to sales and marketing promises?

Yes

Did implementation of Chartbeat go as expected?

Yes

Would you buy Chartbeat again?

Yes

Headlines is the best example: If the story is being covered by most/all of our competitors, it is absolutely crucial to get the headline right. The efficient ways that Chartbeat works means that testing different headlines will pay instant dividends with Chartbeat's data indicating what is resonating (or not) with the audience.

Using Chartbeat

Editorial, marketing etc. People who are interested in creating and curating content.
  • Editorial
  • Marketing
  • Creative
  • Usage of content in specific regions
  • Timing of release of content
  • Targeting regions with specific content
  • Different platforms such as vertical video
Essential to what myself and colleagues across the company need for our business needs.

Using Chartbeat

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Different sections
  • Regional breakdown for usage
  • Numbers per day, week etc.
  • Spikes in popularity