Chartbeat

Chartbeat Reviews

Customer Verified
Top Rated

Do you work for this company? Learn how we help vendors

Ratings and Reviews
(1-25 of 48)

Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Review Source
We track current web users and what stories are trending on our website. Mainly used by the website department but the whole newsroom has access. Our reporters and journalists like to check the success of their own stories. In our morning editorial meeting, Chartbeat data is used to see if any trending web stories should turn into that day's TV package or should there be a follow-up from the day prior.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We used Chartbeat to see what was doing well on social media platforms and our website in order to better curate content that will be interesting to our listeners and followers. It gave us a great understanding of what trends our followers were interesting in and helped curate our choices.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Chartbeat across the editorial departments in our organisation to track performance of pages on our website in Real-Time, along with the Heads-Up Display to manage the homepage, and the headline and image testing tools.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Each brand uses Chartbeat, but I can only speak to how my brand uses it specifically. Everyone on editorial and social has Chartbeat open all day long to see what's working and where we can tweak headlines to help get more eyeballs on those stories. We especially love the big board where we can see all the content performing at one time and historically when we've been in the office, I cast it to the large TVs above our desks.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Chartbeat across our network, both at the local and national level, to give use real-time results for which stories are driving high engagement. The real-time results give us an effective birds-eye view of where we should be devoting more resources, or, in the instance of low engagement, less.
Score 10 out of 10
Vetted Review
Verified User
Review Source
My team uses it to gauge what users are reading and how to rank stories on our website. Chartbeat is displayed prominently in our newsroom so all can see it, although only the digital team has individual logins. Chartbeat helps us deliver page views and follow-up on stories generating interest. It also displays referrals, allowing us to see where traffic is coming from.
July 27, 2021

Decent

Score 9 out of 10
Vetted Review
Verified User
Review Source
I use it to track analytics of editorial content that is published on the website. It is being used across the department, and is likely also being used across the entire organisation. It helps me and other writers target content and see which is performing well, and which is performing badly, as well as social media insights.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Used to track performance of our articles within sections of our digital platforms. Helps us clarify what specific headlines work to draw readers in, and in general, Chartbeat is an incredibly useful tool. The entire organization is using Chartbeat and it provides my colleagues with equally useful data to help guide the decision-making process that takes place every day.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Chartbeat is used by nearly every property in my organization to track visits to various sites in real time. We use it for understanding search and social trends, track performance and compare against prior performance.

This is instrumental to our edit teams for timing on follow up assets and updates.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I use Chartbeat to monitor traffic on our website in real time. I also use it to monitor recirculation on site, check referrers and to get a general overview of the website at a glance. I occasionally use the historical data to get a longer term view of our data and trends.
July 16, 2021

You NEED Chartbeat

Score 10 out of 10
Vetted Review
Verified User
Review Source
Chartbeat helps you better understand website and content analytics by directly showing you real-time data of pages and stories that are doing well. Their headline testing is unmatched. If you want to improve your analytics, choose Chartbeat.
Score 10 out of 10
Vetted Review
Verified User
Review Source
The entire organization is using Chartbeat. Chartbeat helps to understand the interest of online readers. Chartbeat has also proved to be very helpful in the growth of users, as the number of readers present on any story is available live through Chartbeat.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Newsrooms across Tribune Publishing use Chartbeat for not only realtime metrics, at which the product excels, but also for longer-lens analysis, tracking engagement KPIs like scroll depth, quality pageviews and average engaged time over time and after changes. The product's scalable dashboards and the heads-up display overlay are the most frequently used metrics tool by audience teams. Great product. Great customer support.
November 29, 2020

MyReview

Graeme Brown | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
[Chartbeat] is used across the whole organization but compartmentalized into smaller areas, one of which I run. It's principally valuable for real time information on our audience, and comparison with others, but also in terms of displaying loyal audience and various platforms. I also use Chartbeat historical to monitor performance.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Chartbeat is used by all members of our team, both our editorial and business employees. We use it to track all the performance of all our news articles in real-time. It's tremendously helpful in tracking which stories are performing best and where our referral traffic is coming from. We also use it to determine where to put news articles on our front page, based on the performance of our content on other platforms (Facebook, Twitter, etc.).
December 18, 2020

Satisfaction!

Ariel González Mouls | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Chartbeat is a key software for our newsroom. One of the major uses is for monitoring in real time the performance of our articles, and take decisions (for example, move up or down into the scroll of the homepage) for a better performance. Also it´s a good tool to discover technical problems in our infrastructure.
Michael Geheren | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Chartbeat to track individual stations and content across the station group. At NewsNation, we are dedicated to national news content from our 110 stations. Chartbeat's spike alerts are key to find trending content from across the group. We use Chartbeat's big board in our newsroom to monitor our local stations. I also use the heads-up display and headline testing to make strategic decisions when curating content.
November 19, 2020

Why I love Chartbeat

Natalie Fahy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Chartbeat is used across Reach by people at all levels. It allows us to see how we are performing in various KPIs in real time including page views, engaged time and recirculation. It means we can monitor performance across the day and make sure we are delivering to loyal readers and keeping them on our site.

What is Chartbeat?

Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged.

The vendor boasts Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and robust reporting, to help the world’s leading media organizations understand, measure, and build business value from the attention earned by their written and video content. Chartbeat offers a Mobile app, Slack integration, spike alerts, and flexible API, so that users can always be ready to take action with data at their fingertips.


Chartbeat Features

  • Supported: Real-time and historical analytics dashboards
  • Supported: Headline Testing
  • Supported: Image Testing
  • Supported: Reporting Tools
  • Supported: Raw Data Pipeline

Chartbeat Screenshots

Big Board: A favorite in newsrooms all over the world, our leaderboard-style visualization shows your top stories on your biggest, baddest screen.Real-time dashboard: Understand how your audience is connecting with your content in the moment – across platforms, channels, and devices – so you can act to optimize when trends happen.Historical Dashboard: Intuitively assess content performance, KPIs, and valuable trends over the long term.Heads Up Display: Know which homepage articles are your top performers, how stories are trending up or down in traffic, and how far visitors are scrolling down the page. Adapt the user experience accordingly, all in your normal workflow.Video Dashboard: Grasp how your video content captures viewer attention so you can capitalize on distribution opportunities.

Chartbeat Downloadables

Chartbeat Competitors

Chartbeat Pricing

Chartbeat Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll

Frequently Asked Questions

What is Chartbeat?

Chartbeat provides real-time web analytics, but is specifically designed for magazine and newspaper publishers making the switch from print to digital. The product tracks where traffic is coming from and helps maximize traffic and engagement.

What is Chartbeat's best feature?

Reviewers rate Usability highest, with a score of 8.7.

Who uses Chartbeat?

The most common users of Chartbeat are from Enterprises and the Online Media industry.