Chatter Review - Does what it needs to, nothing more
August 26, 2019
Chatter Review - Does what it needs to, nothing more
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chatter
Chatter is being used by our Global Sales Team as a vehicle to post about news, sales tips, updates, etc. It is directly connected to our Salesforce so we can have conversations about opportunities, and everything can be tracked, searched, and ultimately lives within Chatter/SFDC
It is great because you can create multiple groups within Chatter. We have groups by department, teams within those functions, strategic groups for knowledge share, etc.
It is great because you can create multiple groups within Chatter. We have groups by department, teams within those functions, strategic groups for knowledge share, etc.
- Very easy to go back and search. It keeps a history.
- Ability to comment and tag users on a thread.
- You have the ability to share articles, attachments, decks, etc that may be relevant
- Ability to conduct polls within a group or chat
- Looks very dated.
- Not user-friendly on mobile.
- Feels cumbersome.
- Not as many features or functionality as a tool like Slack
- Helps keep a database of info and allows new hires to go back, search, and access content.
- Creates one central place for communication.
- Directly within Salesforce. Makes it easy to have everything in one solution.
- Allows transparency between the organization and all offices
Chatter allows you to converse in SFDC which is the core of any sales organization. Keeps everything under one roof.