The best social networking tool for professionals corporations
March 12, 2020

The best social networking tool for professionals corporations

Siddarth Upadhya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chatter

We are using Salesforce as our CRM so undoubtedly Chatter plays a great role when it comes to sharing any updates, leads, and opportunities within our sales team. I need to keep track of all activities on my team so Chatter does wonders connecting us securely within our groups. The best part is that it can be used on various platforms, so being mobile with the best UI makes it better than others.
  • Keeping track of all activities.
  • Helps sharing files or syncing any data.
  • Its being mobile is best for our sales managers to keep an track while traveling.
  • Showing a score for the level of opportunity helps to prioritize the sales funnel.
  • Didn't find many cons as it's doing its job best.
  • It works best for mid size to large companies only.
  • Some lighter version for small companies with some features and a cheaper cost could be an added advantage for small companies
  • Overall, we didn't find any cons as it's working its best for us.
  • Timely updates helps us not to miss any action items.
  • Helping share any updates within the team.
  • Keeping track of all team member's activities.
  • Helps track all opportunities.
  • Working best within our team.
We were using Skype for Business before, but Skype was mostly good at team communication and sharing activities/updates only. Since we started using Salesforce, we got the best option by using Chatter's added advantages. By using it we don't miss any action items. It's a one-stop-shop for us to track everything that a sales team should look for. For us, it's doing wonders and there is almost no activity which we miss now and its sending email updates are a great feature to have.
Simply the best thing to have. What else you can expect from a sales perspective if you have a single login that gives you real-time tracking of all the sales activities? Not only can you have a look but also take actions or give commands to get any action done to respective members. Now we don't have any excuse to miss anything.

Do you think Chatter (discontinued) delivers good value for the price?

Yes

Are you happy with Chatter (discontinued)'s feature set?

Yes

Did Chatter (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Chatter (discontinued) go as expected?

Yes

Would you buy Chatter (discontinued) again?

Yes

Being a Sales Team we need to keep track of all the recent activities of our sales reps. It works best by showing all the activities of your team members. Team members can connect with each other no matter what location they are at. They can share any updates, files or data among others. It helps to keep track of any follow-ups or opportunities. And one need not be logged into a system to track everything. Being on a mobile platform is great so one can't miss any action even while traveling.

Chatter (discontinued) Feature Ratings

Task Management
9
Gantt Charts
10
Scheduling
9
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
9
Chat
10
Notifications
10
Discussions
9
Surveys
9
Internal knowledgebase
9
Integrates with GoToMeeting
9
Integrates with Gmail and Google Hangouts
8
Integrates with Outlook
9
Versioning
9
Video files
9
Audio files
9
Document collaboration
9
Access control
9
Advanced security features
9
Integrates with Google Drive
9
Device sync
9