Chorus is a solid and seamless experience.
June 20, 2020

Chorus is a solid and seamless experience.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with

  • Call Review
  • Pipeline Visibility & Forecasting Confidence
  • Handoffs & Collaboration / Knowledge Sharing
  • Voice of Customer & Disseminating Success Stories
  • Integration with Zoom for auto record of meetings.
  • Call summary statistics.
  • Tracking of who is speaking.
  • Would love to have a better search.
  • Improved catalogue of clips and highlights.
  • Better speech to text.
  • We use success stories and anecdotes to build case studies and proof points.
  • Insights and quotes support our ROI & value selling.
As mentioned previously, Chorus seamlessly integrated with Zoom and catalogs all sales conversations. It is very effective at its core competency. The UI leaves a bit to be desired, but the product is sound.
We use it for coaching and sales training. It's been a great tool to accelerate ramping of new AEs and has been great to insure insights from customers are properly captured for future use in case studies and other value-based collateral.
Great for customer conversations. Less great for strategy conversations or exploratory efforts.