Chorus.ai makes a difference!
April 12, 2021
Chorus.ai makes a difference!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus.ai
- Call Review
- Coaching & Skill Development
- New Hire Onboarding
- Process Improvements & Change Management
- Handoffs & Collaboration / Knowledge Sharing
- Voice of Customer & Disseminating Success Stories
Across the entire Customer Success Group.
- Recording and transcription save time.
- Ability to cut video to the right snippet without using another applications.
- Heard feedback from colleague the synch of Chorus.ai with their calendar did not always go smoothly.
- Save time and effort.
- Great to share knowledge among the team.
Have not used any other products.
Using Chorus.ai with Outlook to synch calendars. Would be interesting if recordings/transcripts could be auto saved to our CRM in the future.
Still too early to say.
Short term benefits: saving lots of time.
Short term benefits: saving lots of time.
CSM did a very good training.